Elo Touch is one of the most recognisable touchscreen solution manufacturers, providing a comprehensive range of touchscreen technologies used across various industries. Their product range sizes range from 7 to 70 inch and includes touchscreen monitors, computers, signage, industrial computing, open frame touchscreens, kiosks, tablets and point of sale. With such a diverse range of products, their applications includes point of sale, medical, industrial, advertising and way finding.
Some Elo products also incorporate peripherals like MSRs, biometric readers and barcode scanners and use operating systems including Windows, Android and iOS.
In October 2020, Elo chose Omnia as its ASP in Australia. Omnia is responsible for the depot repair of RMA repairs, both in and out of warranty. The partnership quickly expanded to include New Zealand. In December 2022, the partnership expanded further to include depot repairs and onsite support in Malaysia, servicing the depot repair requirements of Malaysia, Indonesia, Thailand and Singapore.
The partnership with Omnia has provided Elo with regional depot repair and onsite support capability, including end to end RMA management, forward and reverse logistics and local spare parts management. Elo enjoys the benefits of a local partnership through local technical and management expertise, transparency and the confidence Omnia will deliver time and time again for local depot repair requirements.
Omnia’s footprint throughout New Zealand and Asia provides a unique and comprehensive onsite IT hardware support solution for any business with a geographic presence extending beyond our borders into these regions. An international single service provider solution!
Please click here to learn more about how the Omnia team help clients such as Elo Touch with their regional depot repair and onsite support capability requirements.
