Onsite Maintenance Services
Need Help Maintaining Your Mission Critical IT Hardware?
With Omnia Onsite Maintenance Services, whether you’re a local or international hardware vendor looking to establish an Authorised Service Partnership in Australia, OR
A business with geographically dispersed mission critical hardware looking for a multi-vendor third party maintenance partner, Omnia has you covered.
Being your Third-Party Maintenance Partner, Omnia delivers you a comprehensive multi-vendor onsite maintenance solution for all your mission critical and multi-platform technologies, whether in warranty, out of warranty or end of life.
Our solutions provide you with single service provider solution, SLA driven service outcomes, covering all aspects of service delivery and maintaining your or your client’s hardware, anywhere, anytime throughout Australia.
Our people are experts – with years of practical experience in the industry – joining the Omnia family from other IT hardware support companies, or promoted from within, after years of delivering and managing national hardware maintenance service contracts and managing delivery teams in the field.
Our approach is underpinned by transparency, open and clear communication, efficiency, and continuous improvement. We leverage over 90 years of combined IT hardware support experience, proven and robust processes, fit for purpose infrastructure, operating the best service management system and a national presence of over 260 engineers.
No matter the maintenance solution, rest easy knowing Omnia has you fully covered, 24/7, every day.
A Comprehensive Ecosystem To Deliver Your SLA
Service Request & RMA Management
Omnia Circle – Omnia’s service management platform – is the foundation of all service activity to deliver your contracted SLA outcomes. Circle features a complex SLA monitor and alert engine, ensuring proactive management of all service requests throughout the life cycle of each ticket.
Spare Parts Management
Logistics, Freight and Warehousing
Spare Parts Procurement
As your Third-Party Maintenance partner, Omnia delivers you a comprehensive multi-vendor onsite maintenance solution for all your mission critical and multi-platform technologies, whether in warranty, out of warranty or end of life.
Omnia ASP – The Right Choice For Onsite Warranty Support
Less Really Is More With Omnia Third Party Maintenance
End Of Life? No Stress With Omnia Third Party Maintenance
Does This Sound Like The Onsite Maintenance Support You Need?
Omnia Onsite Maintenance Services – Supporting Your ASP And Third Party Maintenance Requirements
Authorised Service Partner Warranty Support, Warranty, Out Of Warranty And End Of Life Support, Third Party Multi-Vendor Maintenance, Preventative Maintenance, Advanced Exchange And Spare Parts Procurement.