Repair Centre Services
Need Help Maintaining Your Mission Critical IT Hardware?
With Omnia Repair Centre Services, whether you’re a local or international hardware vendor looking to establish an Authorised Service Partnership in Australia, OR
A business with mission critical hardware looking for a multi-vendor third party repair centre, Omnia has you covered.
As your Authorised Service Partner, Omnia delivers you warranty and extended warranty service pack solutions to support your clients with comprehensive depot repair services.
Being your Third-Party Maintenance Partner, Omnia delivers you a comprehensive multi-vendor depot repair solution for all your mission critical and multi-platform technologies, whether out of warranty or end of life.
Our solutions provide you with single service provider solution, SLA driven service outcomes, covering all aspects of service delivery and repairing your or your client’s hardware.
Our people are experts – with years of practical experience in the industry – joining the Omnia family from other IT hardware support companies, or promoted from within, after years of delivering and managing national hardware maintenance service and repair centre contracts.
Our approach is underpinned by transparency, open and clear communication, efficiency, and continuous improvement. We leverage over 90 years of combined IT hardware support experience, proven and robust processes, fit for purpose infrastructure, operating the best service management system and a state-of-the-art repair centre.
No matter the repair centre requirement, rest easy knowing Omnia has you fully covered.
A Comprehensive Ecosystem To Deliver Your SLA
Service Request & RMA Management
Spare Parts Management
All spare parts, whether consigned by our clients, or procured by Omnia are registered and barcoded to enable real time tracking. Omnia’s instant parts replenishment model ensures that Omnia is always well placed to meet your next service request and the highest possible first-time fix outcome.
Logistics, Reverse Logistics, Freight and Warehousing
Spare Parts Procurement
Omnia fully supports our clients with local spare parts procurement. Leveraging Omnia’s local and international supply chain, Omnia can either supplement your consigned spare parts to meet inventory shortfalls or provide a completely independent source of spare parts and components to facilitate board or module level repair.
Both approaches ensure local optimal inventory level to meet your SLA expectations.
Omnia ASP – The Right Choice For Depot Repair Services
As your Authorised Service Partner, rest easy knowing Omnia has you fully covered. Omnia will seamlessly integrate with your RMA process and support teams, providing you with local white label depot repair solutions.
Omnia designs solutions to meet the exact requirements of your client to deliver a comprehensive depot repair solution, including material handling, inspection, bench repair, testing, packaging, shipping, e-waste and administrative support.
Less Really Is More With Omnia Third Party Maintenance
End Of Life? No Stress With Omnia Third Party Maintenance
Does This Sound Like the Kind Of Repair Centre Support You Need?
Omnia Repair Centre Services – Supporting Your ASP And Third Party Maintenance Requirements
Authorised Service Partner Depot Repair, Third Party Depot Repair, Board And Module Level Repair, Board And Module Replacement, Device Refurbishment And Spare Parts Procurement