Onsite Deployment Services
Need Help Deploying Your Assets In Your Next IT Hardware Project?
With Omnia Deployment Services, you can rely on Omnia to manage all aspects of IT asset deployment program anywhere in Australia.
We manage everything for you, from the delivery and deployment at 1 site in Melbourne to 150 sites throughout Australia, deployment on scheduled days and times, through to full asset management, deinstall, decommission or relocation of existing assets, user acceptance and removing packaging from site, Omnia has you fully covered.
Setting Omnia apart from most other IT support companies is our focus on the end user experience and an extension of your own IT department. A change in hardware, operating systems and applications can be disruptive and even daunting for some users. With Omnia, rest easy knowing you’re engaging an experienced IT company, not simply a “box dropper”, that prides itself on complementing our clients IT personnel and processes, with the little things and attention to detail that make the biggest impact.
Whilst offering traditional face to face, at-the-desk deployment services for EUC, given the recent challenges with COVID-19, Omnia’s deployment model has evolved to offer a range of alternative and hybrid deployment options to ensure our clients rollout programs are delivered during these unprecedented times.
So Much More Than Just Deploying Your Hardware
Do you or your current deployment partner include wiping down the work area and remaining peripherals, performing a cable tidy, including a new to service tag and remove packaging from site as standard inclusions?
Do you or your deployment partner record all asset movements to provide you with water-tight asset reporting?
Is your IT department still heavily involved in the physical deployment process, despite working with a deployment partner?
Is asset deinstallation or relocation part of your deployment project scope?
These are just some examples of what sets Omnia apart. With our focus on the end user experience, we complete these value added services and deployment efficiently, but with patience and the highest level of care, ensuring the deployment process is seamless for the end user. We remove any reliance of your internal IT department, managing all aspects of your physical deployment, taking full accountability and responsibility for all outcomes.
A refresh deployment project often involves removal of existing legacy devices. Omnia is well placed to deliver any deinstallation or decommissioning requirements to support your deployment project, from asset management through to logistics and shipping. Asset relocation, either at the same site or indeed to another location can be included within your project scope.
No problem – leave it with Omnia.
Anytime, Anywhere. Yes, Really.
In most locations in Australia, Omnia engineers are located within one hour of any location. This level of coverage provides our clients with the certainty to deliver your deployment project anywhere, as promised. No exceptions.
Our coverage is 24/7, ensuring we can meet deployment expectations in any industry, any day of the week.
Our proximity also greatly enhances our logistics capability when delivery or storage of assets onsite ahead of deployment isn’t practical, and you prefer your assets to arrive with our engineer.A
Re-Engineering Ourselves For COVID
In these very uncertain times, adjusting to social distancing and working and collaborating remotely, digital transformation has never been more important.
Traditional face to face, at-the-desk rollouts have transformed into remote/contactless deployment and support.
If you are like many of our retail clients, you may now be finding yourself unable to support your store network, with limited or no travel interstate, regionally and now, even locally.
Leveraging Omnia’s presence anywhere in Australia, Omnia’s local engineers can provide you with the certainty of to deploy your hardware as part of your project or BAU activities.
Delivery of all services is of course within COVID safe guidelines.
Omnia has adapted quickly to offer alternative delivery models to ensure we continue to meet your digital transformation goals. Here’s a summary of our delivery models;
Deployment To Home
Overwhelmingly the option of choice for local government and corporates.
Deployment – Omnia offers device staging and imaging, bundling and dispatch of new hardware directly to users homes.
Hypercare support – Omnia contacts the end user remotely by phone or video chat to assist with transition to new hardware, Windows 10 and O365.
Reverse logistics – Omnia collects users existing devices in readiness for data sanitation and asset remarketing;
Deployment At Work
Deployment – Omnia offers device staging and imaging, bundling and dispatch of new hardware directly to users office locations in a controlled environment.
Social distancing and use of PPE is observed in the delivery of new hardware and collection of existing assets at scheduled times, whilst connecting to your new device from a distance.
Hypercare support – Omnia supports the end user from a distance to assist with transition to new hardware, Windows 10 and O365.
Reverse logistics – Omnia collects users existing devices in readiness for data sanitation and asset remarketing.
After Hours Deployment
Deployment – Omnia offers device staging and imaging, bundling and dispatch of new hardware directly to user’s workstations after hours.
Use of PPE is observed in the delivery of new hardware and collection of existing assets after hours.
Hypercare support – Omnia contacts the end user the next business day by phone or video chat, to assist with transition to new hardware, Windows 10 and O365.
Reverse logistics – Omnia collects users existing devices after hours in readiness for data sanitation and asset remarketing.
Does This Sound Like The Kind Of Deployment Support You Need?
Omnia Deployment Services – Delivering Your Asset Lifecycle Roadmap
Onsite Deployment, Remote/Contact-Free Deployment, Deinstallation And Decommission & Relocation.