“Bridging the gap between your IT asset lifecycle strategy and delivery of that strategy, Omnia is your partner of choice for geographical deployment and third party maintenance for your multi-vendor, multi-platform IT hardware”
Anthony Gerresheim. Co-Founder and Managing Director.
A fresh attitude & alternative approach to IT hardware support
IT hardware support experts who understand your industry
Direct engagement with business
& partners
Complete coverage across Australia & New Zealand
Coverage 24/7, everyday
Local engineering resources & infrastructure
Onsite response from 2 hours
Financing Options
Omnia Circle Service Management System
Secure Staging, Warehousing and Workshop Facilities
260 local engineers Australia wide
Omnia Circle -
Service Management System
Australia wide
24/7 Coverage
SLA's from
2 hours
Are you looking forward to your next system upgrade or deployment?
We can help you enjoy the rewards of IT innovation minus the pain.
That’s because Omnia Technology® is an IT Services Support company that was developed with you in mind, because we’ve been in your shoes. With over 90 combined years of relevant experience, we understand the pressure you are under to help keep your business competitive and up to date, through user friendly technology innovation, at a cost that can be justified, before and after the event.
We understand the importance of speed and consistency when it comes to customer satisfaction and the levels of flexibility, experience and expertise that are required behind the scenes, in order to achieve that. Whether it’s a large-scale rollout or refresh project, a comprehensive whole of country support program for your technology products, Omnia Technology® is your national IT services partner.
To do so, Omnia established strategic partnerships with many leading technology providers, enabling us to deliver exceptional products, services, and comprehensive solutions to our clients. Omnia also partners with major banks and capital companies to offer tailored financing options for your hardware procurement and services.
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- Authorised Service Partner warranty support
- Out of warranty and End Of Life support
- Third party multi-vendor maintenance
- Preventative maintenance
- Advanced exchange
- Spare parts procurement
- Authorised Service Partner depot repair
- Third party workshop repair
- Board and module replacement
- Board and module repair
- Refurbishment
- Upgrades and retrofitting
- Spare parts procurement
- First level triage
- Diagnosis and resolution
- Escalation
- Application and hardware support
- Service call management
- Project planning, scheduling and delivery
- Pilot programs
- Rollout programs
- BAU activities
- Environmental audits
- Hardware and software audits
- Pre-Deployment gap fulfilment
- Hardware Procurement
- SOE build and application packaging
- Logistics, freight and warehousing
- Asset management and tagging
- Out of the box staging, imaging and configuration
- Hardware upgrades and firmware updates
- Test and tag
- Onsite deployment
- Remote/contact free deployment
- Deinstallation and decommission
- Relocation
- Hypercare – Onsite support
- Hypercare – Remote/contact free support
- First trading day support
- Reverse logistics
- Surveillance systems
- Certified and secure offsite data erasure
- Certified onsite data erasure
- Asset repurposing and remarketing
- Asset destruction and recycling
“Omnia was prompt, reliable, knowledgeable, professional, with excellent
customer service and communication skills”
